I filed my 2018 taxes with you all and now the state of NC is saying I owe money for that year but I elected for you all to take the balance out of my refund?

[Critter-3]

You can not have a state tax due deducted from a federal refund. Or federal tax due from state. NEVER. Federal and State are completely separate. You can only have the Turbo Tax fees (for federal and state) deducted from a federal return and there is an Extra 39.99 Pay with Refund Fee for that.

And a lot of states will not let you pay directly from your bank account like the federal.

So you need to mail in a check or go to the state's website to initiate a payment.

Your only proof of payment is your bank statement or credit card showing the payment coming out. Turbo Tax only passes your bank account number to the state for the state to take it out of your account. But most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay.

Turbo Tax just shows you a screen at the end showing the Net amount of federal and state combined. But it is just for your own info. You do still have to pay the state yourself separately. See,
https://ttlc.intuit.com/community/state-taxes/help/can-i-pay-my-state-taxes-from-my-federal-refund/0...

Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo. If you owed tax, it will show the payment information and how/when you decided to pay. Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

https://ttlc.intuit.com/community/refunds/help/what-are-my-options-for-getting-my-state-refund-or-fo...

[DoninGA]

You must have misunderstood.  State taxes owed can Never be paid from the federal tax refund.

Look at the State Filing Instructions and it will show how you selected to pay the state taxes owed.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.