I filed about three weeks ago, everytime I go to check my refund status it tells me it can’t find me and I’ve made too many tries; when will I get my refund?

[mesquitebean]

@kowalski-kara  asked:  "I filed about three weeks ago, everytime I go to check my refund status it tells me it can’t find me and I’ve made too many tries; when will I get my refund?"

If you efiled, check the efile status at your Tax Home of your TurboTax online account.   Does it show as accepted, rejected, printed, started,, or what?    Or did you choose to file by printing and mailing?

Also, when using the IRS refund lookup tool, look at your actual return, and use the Federal refund amount shown on your Form 1040, Line 35a.

[xmasbaby0]

Did you e-file?   Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”

When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

Check your e-file status:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 What does it say in your account?  Does it show that the return was accepted?   Or does it say something else---like "rejected," "printed," or "ready to mail?”

If it was accepted, are you using the correct information on the IRS site?   You need your filing status, your SSN and the amount from line 35a of your Form 1040.