I elected to pay my taxes through turbo tax. The payment has still not been deducted from my account. Why is that?

[xmasbaby0]

If you mean you entered information to pay your tax by direct debit to the IRS or state, it is up to the IRS or state to perform that transaction.   TurboTax does not make your payment; TT only passes the information along to the IRS or state.  TurboTax never knows if the IRS (or state) received the payment or if your account was debited.

• Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to ask about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.

You must pay your state tax due using the state’s preferred method of receiving payment.  For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...

[VolvoGirl]

First you need to check if your tax return was Accepted.    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. Check back though your emails and spam/junk folder.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

How to check your efile status
https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/check-e-file-status/L9...