Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

I efile january 23, today is February 27 and i have not got my tax return and cant get any info on it! can you help?

1 Reply
Intuit Alumni

I efile january 23, today is February 27 and i have not got my tax return and cant get any info on it! can you help?

We know you'd like your refund as fast as possible, but we have no control over how fast the IRS or your state returns your money to you. We're unable to track down, research, or expedite your refund, because those actions are only done by the government--you'll have to contact the IRS or your state tax office for help.

TurboTax gives you an estimated date for receiving your tax refund based on a 21 day average from your date of acceptance, but it can take longer. Some people get their tax refund sooner than others and this is very common in the process.

Once your federal return has been accepted by the IRS, only the IRS has control over what happens next.  TurboTax does not receive any updates from the IRS.


Once you've confirmed your return has been accepted, you can begin to track your refund. The IRS issues most refunds in less than 21 days, although some require additional time. Please see below for more information on tracking your refund:

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

 Please see below for tracking your federal refund:

Please see below for tracking your state refund:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies