Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
bandit199580
New Member

I e-filed back in February of 2019 and I received my state refund but not my federal refund. When I signed up for e-file my bank was in the process of merging with another banking branch thus; changin

 
1 Best answer

Accepted Solutions
CassandraLO
Intuit Alumni

I e-filed back in February of 2019 and I received my state refund but not my federal refund. When I signed up for e-file my bank was in the process of merging with another banking branch thus; changin

Usually when banks merge, they grandfather the account information but I would contact your bank to make sure of this and if it is changing, will they accept your return and transfer to your new account. 

If they do not, what happens is the bank rejects the deposit and sends it back to the IRS. Once the IRS receives the rejected deposit, they will prepare a paper check and mail it to the address listed on your tax return. This process can take approximately 5-6 weeks. The IRS Where's My Refund? tool will update and let you know when a check has been mailed out.

View solution in original post

1 Reply
CassandraLO
Intuit Alumni

I e-filed back in February of 2019 and I received my state refund but not my federal refund. When I signed up for e-file my bank was in the process of merging with another banking branch thus; changin

Usually when banks merge, they grandfather the account information but I would contact your bank to make sure of this and if it is changing, will they accept your return and transfer to your new account. 

If they do not, what happens is the bank rejects the deposit and sends it back to the IRS. Once the IRS receives the rejected deposit, they will prepare a paper check and mail it to the address listed on your tax return. This process can take approximately 5-6 weeks. The IRS Where's My Refund? tool will update and let you know when a check has been mailed out.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.48m
Members

2.61m
Discussions

Manage cookies
v