Will turbo tax help me? I have filled for 3 years with turbo tax and can't access my 2016 nor 2017 tax returns. Its not fair. I paid 79.. its crazy ver upset

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Will turbo tax help me? I have filled for 3 years with turbo tax and can't access my 2016 nor 2017 tax returns. Its not fair. I paid 79.. its crazy ver upset

I don’t understand why turbo tax charge anything because on tv it says free free free they charge me additional 39.99 to have the 80.00 dollars taken out of my refund so I paid 120.00 dollars total but it’s free free free turbo tax is full of shi-

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Will turbo tax help me? I have filled for 3 years with turbo tax and can't access my 2016 nor 2017 tax returns. Its not fair. I paid 79.. its crazy ver upset

I don’t understand why turbo tax charge anything because on tv it says free free free they charge me additional 39.99 to have the 80.00 dollars taken out of my refund so I paid 120.00 dollars total but it’s free free free turbo tax is full of shi-