turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I didnt realize i had 2 users on turbo tax and ended up upgrading on the wrong user is there any way i can get refund and re-purchase on my user im suppose to use?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
ErinH
Intuit Alumni

I didnt realize i had 2 users on turbo tax and ended up upgrading on the wrong user is there any way i can get refund and re-purchase on my user im suppose to use?

Yes, but you'll need to contact Customer Support. For security reasons we are unable to process refunds through this public forum. The link is below:

Contact Customer Support 

View solution in original post

1 Reply
ErinH
Intuit Alumni

I didnt realize i had 2 users on turbo tax and ended up upgrading on the wrong user is there any way i can get refund and re-purchase on my user im suppose to use?

Yes, but you'll need to contact Customer Support. For security reasons we are unable to process refunds through this public forum. The link is below:

Contact Customer Support 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question