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i didn’t receive my W/2 last year through the mail

the address it was sent to i no longer had lived it
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2 Replies
JohnB5677
Employee Tax Expert

i didn’t receive my W/2 last year through the mail

I expect that you're referring to a 2024 W-2.  If it is a different year please contact us again.

If the W-2 is not available, here are the steps to take to get your W-2.

 

  1. You can try to import it on TurboTax.  (See the process below).
  2. Contact your employer  Contact your employer to see if the W-2 has ben sent, and request a duplicate.
  3. Go online, many employers have an online service to provide document like W-2's.
  4. Contact the IRS:  If you could not get it from your employer you can contact the IRS.
    1. You can call toll-free at 1-800-829-1040 or contact a Taxpayer Assistance Center Local IRS Office.
    2. You can request a transcript
    3. You must provide your
      1. name,
      2. address, city and state (including zip code),
      3. Social Security Number,
      4. phone number,
      5. Employer’s name,
      6. address, city and state (including zip code), and
      7. employer's phone number
  5. As a last resort, if you have a pay stub you ban complete a for 4852 Substitute for Form W-2

 

To import from TurboTax Online

  1. Sign into TurboTax.
  2. On the left sidebar Select Tax Tools
  3. On the drop-down select Tools
  4. There will be green boxes at the top
  5. Select Topics Search
  6. Type W-2
  7. Select Work on my W-2 and Continue.
    • If you've already entered a W-2 or need to add another one, select Add another W-2.
  8. Enter your Employer Identification Number (EIN) from Box b on your W-2.
    • If your W-2 can be imported, you'll come to the Great news! We can automatically import your W-2 info screen. Answer the questions to complete your import.
    • If TurboTax doesn't recognize your EIN you can use the TurboTax mobile app to snap a photo of your W-2, upload it from your computer, or fill it in yourself. As an alternative you can go to the main menu.

How do I file a substitute W-2 using Form 4852?

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i didn’t receive my W/2 last year through the mail

@JohnB5677 

User says he "didn't receive his W-2 last year."   I'm not sure what that means by "last year".  I wonder if he may talking about a 2023 W-2 that he didn't receive a year ago in January of 2024, which would need to be on a 2023 return.

 

@jojocardoso023   You should clarify what tax year you are talking about.  Was the W-2 you didn't receive "last year" for 2023 income or 2024 income?

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