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dandilley
New Member

I didn't get my total federal return in a deposit i recently received. Will I get the rest? When?

 
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2 Replies

I didn't get my total federal return in a deposit i recently received. Will I get the rest? When?

Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds


If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203


Are you also receiving a state tax refund? If so, the state refund is sent directly to you based on how you chose to receive the state tax refund.
Use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

 

Did you request to have the TurboTax account fees paid from the federal tax refund?

 

Have you factored in the TurboTax account fees and the TPG service charge of $40 plus any applicable sales tax?
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228


Or email - TPG-CSsupport@greendotcorp.com



JohnB5677
Employee Tax Expert

I didn't get my total federal return in a deposit i recently received. Will I get the rest? When?

You may have been subject to a tax refund offset.

"The Department of Treasury's Bureau of the Fiscal Service (BFS) issues IRS tax refunds. 

 Through the Treasury Offset Program, the IRS may reduce your refund and offset it to pay:

  • Past-due child support;
  • Federal agency nontax debts;
  • State income tax obligations; or
  • Certain unemployment compensation debts owed to a state (generally, these are debts for
    • Compensation paid due to fraud, or
    • Contributions owing to a state fund that weren't paid)."
  • Please see the original IRS article Reduced refund

You can check the status of your tax return.  You will need:

  • Social Security Number.
  • Tax return year.
  • Hilling Status.
  • Exact refund amount

 Please click here to enter your information  Check Your Refund . 

If you wish to contact the IRS, you can call toll-free at 800-829-1040 or contact a Taxpayer Assistance Center Local IRS Office. 

Please contact us again with any additional questions or to provide some additional details.


 

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