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I didn't check that I wanted the child tax credit on accident and wanted to change it but bc it starts me back to 0$ it's not accepting it now it's saying I don't qualify

How do I go back and accept the child tax credit
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2 Replies

I didn't check that I wanted the child tax credit on accident and wanted to change it but bc it starts me back to 0$ it's not accepting it now it's saying I don't qualify

If you are eligible for the child tax credit that credit is added to your tax form automatically.   You are not asked if you want it.

Have you entered income from working in 2025?  If not,  you will not receive an income tax refund based on having dependent children.

 

  The maximum amount of the child tax credit is now $2200 per child; the refundable “additional child tax credit” amount is $1700.   In order to get that credit, you have to have income from working.  

Take the amount you earned from working.   Subtract $2500.   Multiply the rest by 15%.  That is the additional child tax credit per child that you canget—- up to the maximum of $1700 per child.   If the amount you earned from working was low, you will not get the full $1700 per child.

 

 If your child is older than 16 at the end of 2025, you do not get the CTC.  But you may still get the non-refundable $500 credit for other dependents instead.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/child-tax-credit/L2lNhfGDl_US_e...

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6x...

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-f...

 

 

And for the Earned Income Credit—-

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-ea...

 

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

 

https://www.irs.gov/pub/irs-pdf/p596.pdf

 

Look at your 2025 Form 1040 to see the child-related credits you received

 

PREVIEW 1040

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-retur...

 

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
LindaS5247
Employee Tax Expert

I didn't check that I wanted the child tax credit on accident and wanted to change it but bc it starts me back to 0$ it's not accepting it now it's saying I don't qualify

As Xmasbaby0 mentions above, TurboTax will determine if you are eligible for the Child Tax Credit based on your entries.

 

To qualify for this tax credit:

 

  • Your child's age must be: Under 17 at the end of the tax year.
  • Your child must live with you for more than half the year
  • Your child must be your child, stepchild, foster child, sibling, or their descendant.
  • Support You must provide over half of their support and claim them as a dependent. 
  • Your child must live with you for more than half the year.
  • Income Limits (2025): Full credit for adjusted gross income up to $400,000 for Married filing jointly or $200,000 for other filing status
  • Your child must be a U.S. citizen/resident and have a valid social security number

 

You can get to the screens in TurboTax where you enter information regarding the child tax credit you can:

 

  1. Click on Search at the top right of your TurboTax screen
  2. Type child tax credit in the search box
  3. Click on the link Jump to Child Tax Credit
  4. Your screen will say Let's check for child and other dependents credits
  5. Click Continue
  6. Answer the follow-up questions
     

Click here for Child Tax Credit for 2024 - 2025


Click here for What is the Child Tax Credit and How Do I Qualify?

 

Click here for Child Tax Credit: Top 8 Requirements for 2025-2026

 

 

Please return to Community if you have any additional information or questions and we would be happy to help.
 

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