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New Member
posted Jan 15, 2023 10:20:29 AM

I did not received my 2021 tax returns.

I completed filing my taxes, I payed TurboTax their fee, yet I never received my tax returns from 2021.

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3 Replies
Level 15
Jan 15, 2023 10:36:53 AM

Paying your fee did not file your return.  Did you go all the way through and e-file?  Did you click a big orange button that said "Transmit my returns now."??

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

 

 

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

 

 

New Member
Feb 8, 2023 3:15:26 PM

My 2021 tax return still shows as accepted but I never received the return. 

Level 15
Feb 8, 2023 3:17:32 PM


@Andre Shelton  wrote:

My 2021 tax return still shows as accepted but I never received the return. 


You may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate