I did not receive my tax refund. IRS stated the full refund went to Turbo Tax instead of my bank account.

[Heather14 · Accepted solution]

If you have any questions or need assistance with your Turbo Prepaid Visa Card or your refund associated with the card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

[loujustice]

I did not use Turbo Prepaid Visa, it was suppose to be sent direct deposit.

[loujustice]

It shows on my bank I received 500.41 from my state, but that was my federal amount.