I did not receive my refund, the deadline is over. What should I do?

jvhenrique · ‎June 7, 2019

It's been 2 months since I filed, and a month since the status of my return is SENT, but so far, I haven't received it. What now?

cameaf · ‎June 7, 2019

Let me help you. Have you tried checking the status of your return using the IRS Where's My Refund? tool?

Have you checked whether the return was actually accepted? You can tell by checking the status of your return in TurboTax.

Although 90% of people receive their refunds within 21 days of being accepted, about 10% or 15 million people will get their refund after 21 days. Sometimes simple errors or oversights can lead to a delay of your refund. Sometimes early filers experience delays in refund funding due to late changes in the tax code or procedures.
TurboTax does not have access to why specific refunds may be delayed due to keeping your privacy and information safe.
Your next option is to call the IRS directly at 800-829-1040.

Go through the File section again and click the green Transmit Returns Now button. Make sure to go all the way to the end of the section.

cameaf · ‎June 7, 2019

Let me help you. Have you tried checking the status of your return using the IRS Where's My Refund? tool?

Have you checked whether the return was actually accepted? You can tell by checking the status of your return in TurboTax.

Although 90% of people receive their refunds within 21 days of being accepted, about 10% or 15 million people will get their refund after 21 days. Sometimes simple errors or oversights can lead to a delay of your refund. Sometimes early filers experience delays in refund funding due to late changes in the tax code or procedures.
TurboTax does not have access to why specific refunds may be delayed due to keeping your privacy and information safe.
Your next option is to call the IRS directly at 800-829-1040.