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Use the same account and user ID--did you forget how to access your account(s)?
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
Access to prior year returns
You can get a free transcript from the IRS:
https://www.irs.gov/individuals/get-transcript
How do I get a copy of a return I prepared using desktop TurboTax?
https://ttlc.intuit.com/questions/1900639
Note: Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.
https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf
I need to get a copy of my 2018 Federal and State taxes.
It depends.
Are you logged in using the same username as your used in the past? Please see the following link to determine if this is what is happening with your return.
Why didn't last years return transfer over
Once you are able to determine if you used another username last year, you can do the following within TurboTax to obtain a copy of your prior tax return.
Accessing prior year returns in TurboTax
You also have the option of requesting a transcript from the IRS.
Requesting copies of prior returns from the IRS
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