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Once your return has been accepted (received) by the government, they take over the refund status update duties, since they hold the purse strings. The status in TurboTax will remain as "accepted."
Use the IRS Where's My Refund site for the latest word on your federal tax refund, and your state government's refund lookup service for the latest on your state refund.
Does this IRS "Where's My Refund" tool say your funds
have actually been sent?
http://www.irs.gov/Refunds
Were you having the refund direct deposited to your bank account directly ?
If the IRS has actually sent the funds, the IRS FAQ page says to allow "up
to 5 days" due to variations in bank processing procedures and times.
If so did you enter the correct routing & account number for an ACH transfer ? Here is how you can see your deposit information:
Your direct deposit information will be at the bottom of your Form 1040.
To view your 1040 after filing, Sign into TurboTax > Taxes > Tax Timeline > Some other things you can do > Download/print (.pdf).
Please see the following FAQ article below if you entered in the wrong bank account information.
https://ttlc.intuit.com/questions/1901677
Did you have the TT fees withheld from the federal refund and are getting the refund on the Turbo Tax Debit card?
If so the refund needs to go from the IRS to the third party bank to the card. This process can take up to 3 business days or more.
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/
Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx
Check at Turbo Tax Visa : If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.
Did you have the TT fees withheld from the federal refund and then the balance sent to your bank account or debit card ?
If so the refund needs to go from the IRS to the third party bank to your bank account. This process can take up to 3 business days or more.
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/
Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx
Once a tax return has been Accepted by the IRS, TurboTax receives no further information concerning the tax return or any tax refund.
The dates for receiving a tax refund after it has been accepted by the IRS are only estimates based on the IRS target of issuing a tax refund after 21 days from the date it was accepted by the IRS. This is a target only and not a guarantee.
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
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