I did my state return for 2019 back in February. I entered all of my information and submitted. Now the revenue department says they never received it.

[cls2013]

Now I can’t talk to any real person to see the information already in the system.

[xmasbaby0]

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[Critter-3]

Did you e-file your tax return and was it accepted? 

Use this TurboTax website to check the status of an e-filed tax return -https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If accepted by your state then use this TurboTax support FAQ to track the state tax refund -https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

If the status was not accepted then what does the state indicate ?

[xmasbaby0]

@cls2013 You say you sent it in February.  If you e-filed your federal and state in early February, the state might not have gone through since many state forms are not ready at the very beginning of the tax season.  If the state did not go through you will have to print it, sign it, and mail it now.  E-filing is closed for 2019 returns.