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I did my grandsons taxes last year how do I get him off here so I can file my taxes

 
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2 Replies

I did my grandsons taxes last year how do I get him off here so I can file my taxes

If you used the same account and user ID for both returns last year, the second return overwrote the first one and the first one is gone forever.  Or...are you in the wrong account?  Did you go to the grandson's account instead of your own?

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
HeatherPLO
Expert Alumni

I did my grandsons taxes last year how do I get him off here so I can file my taxes

For this, please create a different account if you are utilizing TurboTax Online.  For more information on this, please see our Help Article.  

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