I did my 2019 taxes online through turbo tax, I can find my state, and my entire families, but not mine. How do I get the software to redo them

[lritz5-gmail-com]

I need 2019 form

[xmasbaby0]

When you use online TurboTax, each return needs its own account and user ID.  If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.   Did you do that with your own return---overwrite it with another family member's return?

Or did you forget how to access your own account?

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

If something went wrong and you did not even file a 2019 return you can use the CD/download now to prepare a 2019 return.  Then it will have to be mailed.

Online preparation and e-filing for 2019 and 2020 and 2021 is permanently closed.

To file a return for a prior tax year

 If you need to prepare a return for 2019, 2020 or 2021 you can purchase and download desktop software to do it, then print, sign,  and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

Remember to prepare your state return as well—if you live in a state that has a state income tax.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0... 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Note:  The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac.  It cannot be used on a mobile device.

[MichaelG81]

Yes, you may need to recover your accounts. Thank you @xmasbaby0 for the detailed instructions. The links are good except when you get to Account recovery, select "try something else" under the password and enter your personal information, especially if you used different emails or not. Follow @xmasbaby0 link or here to purchase 2019 software. Here is an specific link with good information as well if nothing else helps.

Account Recovery

@lritz5-gmail-com

[Edited 01/19/2023 | 04:21 PM PST]

[xmasbaby0]

@MichaelG81 The user will not need his 2018 AGI since it will be impossible to e-file 2019.  He would have needed it to file 2019 before the filing deadline in 2020, but now the return can only be mailed.  AGI will not be needed.