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Online is only good for 1 return per account. But you can use the same email address for 5 accounts. How to start another return in the Online version
Or go to the IRS Free File programs
Free File: Do your Federal Taxes for Free | Internal Revenue Service
The Desktop CD/Download program can do unlimited returns.
You are posting from online Deluxe. If you use online, you only get one return per fee. Did you purchase the CD/download and use online by mistake?
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
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