I checked the status on my tax return through the IRS, they say they haven't received it yet, but TurboTax has sent confirmation emails saying that they went through.

[benoit01-]

This was all sent through on Feb. 15th 2021.

[TerukoL]

This is normal. "Pending" simply means that your e-filed return is on its way and that the government hasn't accepted or rejected it yet. Until the IRS accepts or rejects your return, they won't have any record of it. Once you've been accepted, wait at least 24 hours before you use the IRS Where's My Refund? site.  If you jump the gun, you may be told?—incorrectly?—that you never filed.

Please click Why doesn't the government have any record of my pending return? to learn more.

[bellevuebob]

It's been 6 weeks since we filed and haven't heard anything from the IRS. Is this normal?

[MarilynG1]

@bellevuebob If you Efiled your tax return through TurboTax, click this link for info on How to Check State Efile Status.

If you completed your filing, and your return was Accepted, you would receive an Email or Text from TurboTax telling you that your return was Accepted.

Once it is Accepted by the IRS, they should have record of it.  TurboTax has no knowledge of the IRS processing once you have Efiled. 

Make sure you're entering the correct info at the IRS 'Where's My Refund?'  link.