I check the IRS site i was suppose to get my refund on 03/25/26. its saying sent but I haven't received anything yet

[DoninGA]

As stated on the IRS website it may take up to 5 days before the tax refund is available on your bank account.

Did you request to have the TurboTax account fees paid from the federal tax refund?

[lesleyann04]

Yes I requested for the TurboTax fees to be taken out the federal refund.

[DoninGA]

@lesleyann04 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or email - TPG-CSsupport@greendotcorp.com