I can't figure out how to amend my 2019 return. I filed, it was accepted, but when I login to my Turbotax online account to see previous tax filings, it isn't there.

[JeanneLO · Accepted solution]

First make sure you are logged in with the correct USER ID in your TurboTax account. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/0...

Once you locate your tax return see this for instructions on how to amend your tax return? https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/00/27577

[mightypecan1]

Hi Jeanne,

Thank you for your reply. I did the search while logged in, to see what my user names are that are associated with my phone number. I have two, but one was only ever used to generate 1099 forms, so no taxes were ever filed with that one. The one that I get the emails from Turbo Tax when I file doesn't show taxes filed for the past few years (while logged in on their site), and there are no other accounts tied to my phone number. I don't understand what's happening. I am using Turbo Tax Home & Business for Mac, if this info helps. I couldn't add that info to the original question, due to the limit in number of characters. Is it because I filed with software, and not their site? How do I sync what I did using Home & Business these past few years, so I can then go in and amend?