I can not update my direct deposit account numbers

[xmasbaby0]

You have to go to Step 2 in the FILE section.

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-dep...

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

[jquinnn2000]

Ive switched banks, turbo tax shows my old account pre populated. There is no option to update account and routing number

[xmasbaby0]

@jquinnn2000

You have to go to Step 2 in the FILE section.

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-dep...

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

[jquinnn2000]

I am trying to change it prior to filing. The numbers are blue but I cant correct them.

[MarilynG1]

Your bank from last year may be selected with a radio button, but there should be a blue link to 'Change Bank' below it.  Click on that, and you can enter new Routing/Account numbers. 

If you can send a screenshot, we'll try to help,  or you can Contact TurboTax Support.

@jquinnn2000