You'll need to sign in or create an account to connect with an expert.
If your refund was directed to a closed account it will be delayed--nothing to do to keep that from happening. It will go back to the IRS or to the third party bank that handles refund processing, and a check will have to be issued and mailed to you.
Here is what the IRS says about entering incorrect banking information
If you chose to have your fees deducted from your federal refund, but entered wrong or closed bank account information for your direct deposit, you are going to have an aggravating, frustrating situation. Your refund will go back to the third party bank. The third party bank might issue and mail you a check, or they might send your refund back to the IRS and then you will have to wait for the IRS to mail you a check.
If the third party bank mails the check, it will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it. While you are waiting, make sure that the address you entered on your tax return is correct, or your problem will be even worse.
When you choose “refund processing” your refund goes FIRST from the IRS to the third party bank. Then the bank takes your fees out of your refund and sends the rest of the refund to you.
How can I see my TurboTax fees?
What is Refund Processing Service?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Olundy21
New Member
palafosa
New Member
gomezdamean97
New Member
jawckey
Level 4
flatflo
Level 2