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I applied for the advance refund. But they never sent me an acceptance or denial. what do i do?

 
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Accepted Solutions

I applied for the advance refund. But they never sent me an acceptance or denial. what do i do?

Once the IRS accepts your e-filed return and if you are eligible and approved for Refund Advance (a 0% APR loan with $0 loan fees) and the Turbo Prepaid Visa Card, you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

After you’ve been approved for Refund Advance, we’ll email you instructions to set up your Turbo Card account. Once your account is set up, you’ll get temporary account details you can use to spend your refund advance funds online. We’ll also send you a physical Turbo Card in the mail. It should arrive within 5-10 business days. You can use your Turbo Card anywhere Visa is accepted in the U.S.

Note: Once you activate your physical Turbo Card, your temporary account information will expire.

The rest of your refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your Refund Advance, typically within 21 days from IRS acceptance.




About the Turbo Prepaid Visa® Card and cash advance loan

https://ttlc.intuit.com/replies/6467221  

About the Refund Advance application process

https://ttlc.intuit.com/replies/7066850  

About the Refund Advance temporary card

https://ttlc.intuit.com/replies/7066867

View solution in original post

1 Reply

I applied for the advance refund. But they never sent me an acceptance or denial. what do i do?

Once the IRS accepts your e-filed return and if you are eligible and approved for Refund Advance (a 0% APR loan with $0 loan fees) and the Turbo Prepaid Visa Card, you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

After you’ve been approved for Refund Advance, we’ll email you instructions to set up your Turbo Card account. Once your account is set up, you’ll get temporary account details you can use to spend your refund advance funds online. We’ll also send you a physical Turbo Card in the mail. It should arrive within 5-10 business days. You can use your Turbo Card anywhere Visa is accepted in the U.S.

Note: Once you activate your physical Turbo Card, your temporary account information will expire.

The rest of your refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your Refund Advance, typically within 21 days from IRS acceptance.




About the Turbo Prepaid Visa® Card and cash advance loan

https://ttlc.intuit.com/replies/6467221  

About the Refund Advance application process

https://ttlc.intuit.com/replies/7066850  

About the Refund Advance temporary card

https://ttlc.intuit.com/replies/7066867

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