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ludwig80233
Returning Member

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

 
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7 Replies
TerukoL
Expert Alumni

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

You’ll receive your Refund Advance virtual card info within 1 hour of the IRS accepting your e-filed return, by email. The funds will be loaded on to the card within 48 hours. Any balance of your tax refund remaining will be sent to you after the IRS has accepted and processed your tax return, usually within 21 days. You’ll be able to start spending online with your card information after setting up your Turbo Card account.

 

Also, a physical Turbo Card will be mailed to you within 5 to 10 business days. The remainder of your refund (minus the Refund Advance amount and any TurboTax fees) will be loaded onto the card when the IRS or state tax authorities distribute your refund (typically within 21 days from IRS acceptance).

 

Please click the TurboTax Help link, listed below, to learn more.

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

https://ttlc.intuit.com/community/refunds/help/about-refund-advance/00/27333

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ludwig80233
Returning Member

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

I still haven't recieved any type of confirmation email. Is there another way to see if I applied for the refund advance? 

KatrinaLO
Expert Alumni

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

Help and details with accessing your refund has been provided below.

https://ttlc.intuit.com/community/refunds/help/about-receiving-your-refund-advance/00/27510

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ludwig80233
Returning Member

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

I need you to confirm I requested a refund advance. Can you?

ludwig80233
Returning Member

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

Tell me yes or no if I applied for an advance. 

ludwig80233
Returning Member

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

Tell me YES or NO if I applied for the advance. I didn't recieve confirmation. 

BrandiLO
Expert Alumni

I applied for a refund advance but still haven't seen the advance though. It didn't say I was declined the offer. Why am I not seeing the advance?

We do not have access to your return to tell you if you did or did not file for the refund advance. You will not get a confirmation email, you will get either get an approval or denial email. Please check your junk email as the email may be there. Please see this link for more information: https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557. You may also check your copy of your tax return in the refund section to see what is marked there.

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