I applied for a loan thru Jackson Hewitt and apparently they filed my taxes so I need a refund of what I paid to turbo tax to do my taxes I haven’t filed them yey

Jessicaherndon · ‎January 30, 2020

TerukoL · ‎January 30, 2020

In order to receive a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. https://support.turbotax.intuit.com/contact/. Use the term "Billing Issues" instead of refund.

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CarissaM · ‎February 21, 2020

You will need to speak with a customer service representative over the phone. You can contact us by clicking here.

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Jessicaherndon · ‎February 21, 2020

I need help with my billing issue where I paid 90$ for the deluxe thru turbo tax and ended up filing through Jackson Hewitt. [PII Removed] is the order # December 30, 2019 is the order date. 90$ is the total charges I paid with my MasterCard.

DaraLO · ‎February 22, 2020

@Jessicaherndon please refer to the responses above, provided by @TerukoL and @CarissaM.

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I applied for a loan thru Jackson Hewitt and apparently they filed my taxes so I need a refund of what I paid to turbo tax to do my taxes I haven’t filed them yey