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I am yet to receive my returns for last year. I have tried calling IRS but to no avail. Is anyone else here in the same boat? What do you suggest I should do?

 
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2 Replies

I am yet to receive my returns for last year. I have tried calling IRS but to no avail. Is anyone else here in the same boat? What do you suggest I should do?

many and all you can do is keep trying to reach the iRS. once the IRS accepts your return Turbotax receives no further updates.

 

TiffanyL
Expert Alumni

I am yet to receive my returns for last year. I have tried calling IRS but to no avail. Is anyone else here in the same boat? What do you suggest I should do?

In this situation, the only thing you can do is to reach out to the IRS directly. I would suggest calling when they first open up and you can follow the prompts posted below:

 

  • When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

  • After first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

  • Then press 1 for "form, tax history, or payment".

  • Then press 3 "for all other questions."

  • Then press 2 "for all other questions."

  • When it asks you to enter your SSN or EIN to access your account information, don't enter anything.

  • After it asks twice, you will get another menu.

  • Press 2 for personal or individual tax questions.

  • Then press 4 for all other inquiries

  • It should then transfer you to an agent

@sajidreshi

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