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I am unable to track the refund status.

I have not received the tax refund
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5 Replies

I am unable to track the refund status.

If you efiled your return, check to be sure that it was successfully filed and accepted.  If using Online TurboTax, go to the Tax Home and see what status is shown.  Does it say accepted, rejected, printed, started, ready to mail, or what?

 

If the Tax Home confirms it was accepted, then what do you see when you use the IRS "Where's My Refund" tool to monitor the status of the Federal refund?

https://www.irs.gov/refunds

 

When using the IRS tool, be sure to enter the correct tax year, correct filing status, SSN, and the refund amount from your Federal return.  Look at your return to get the refund amount, which is on the Federal Form 1040, Line 35a.

I am unable to track the refund status.

It says it is not processed. It has been almost 3 weeks since I filed the return. No notifications at all about the status

I am unable to track the refund status.


@rashika6goel wrote:

It says it is not processed. It has been almost 3 weeks since I filed the return. No notifications at all about the status


I'm not completely clear on what you mean by "not processed."   Was the IRS tool able to find your return OK?

 

The IRS WMR tool goes through 3 stages:

  • Return received and is being processed.
  • Refund approved.
  • Refund sent and an expected deposit date.

 

Or by "not processed" do you mean the WMR tool says the return was received and is still being processed (meaning they are still working on it?)   If so, 21 days is not unusual.   While most people who efile and choose direct deposit will have their returns processed within 21 days, that leaves a large number of people who don't.    The IRS does not routinely send any notifications about the status.   Occasionally they will place a message at the WMR tool if they need something, but at other times if they need something they will send a letter in postal mail.

 

So if that tool found your information, then you at least know they received your return.

 

It's too soon to phone the IRS, but if it continues to only say that it's being processed, you could phone the IRS to see if they can tell you anything about the reason.  

 

IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday

I am unable to track the refund status.

Also, I checked again.

It is going to be 4 weeks since I last filed.

I want to confirm how to make sure if it is electronically filed or if I have to mail. 

Because from what I remember, I filed it electronically.

 

Thanks !!

I am unable to track the refund status.

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