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I am unable to download or print my return. I am in the free version and I am signed in.

 
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3 Replies
CassLO
Expert Alumni

I am unable to download or print my return. I am in the free version and I am signed in.

Be sure your return has been accepted (check e-file status) by the IRS before going back in to your return.

 

You need to download your tax return using Print Center and choose the option for all worksheets.

  1. Sign onto your online account and land on the Tax Home web page
  2. Scroll down and click on Add a state. (this just gets you back in)
  3. This will take you back to the 2019 online tax return.
  4. Click on Tax Tools on the left side of the online program screen. 
  5. Then click on Print Center. 
  6. Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

How do I get a copy of a return I filed this year in TurboTax Online?

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karaninab
New Member

I am unable to download or print my return. I am in the free version and I am signed in.

What should I do if I am only getting the instructions when I click "print return"? 

AkinaLO
Expert Alumni

I am unable to download or print my return. I am in the free version and I am signed in.

Please follow the instructions below to troubleshoot printing issues.

Troubleshoot printing issues - Community - TurboTax

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