I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?
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New Member

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

 
8 Replies
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New Member

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

what type of file did it download? Also were there other document types as options for download?
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New Member

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

It is a text document and it's just gibberish when I click on it.  No PDF or anything readable.  I've tried 22 times, so it just keeps changing the name of the file (1), (2), etc through (22)
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Level 15

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

It's probably the .tax2018 file?  You need the Turbo Tax program installed to open that.  You need to download the PDF file.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf">htt...>
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New Member

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

I have two accounts, one for each son.  One account finally gave me a printable pdf, which I assumed I hadn't been able to get until the files were "accepted", so I waited on the other account until both returns were accepted but it is still just downloading a useless gibberish .txt file.
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Level 15

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

Try using a different browser to download it.  
Try replacing the .txt with .pdf.
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New Member

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

Awesome!  It didn't give me the option to change the .txt, but switching browsers did the trick.   THANK YOU!
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Level 15

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

Solved
Were you downloading it with Microsoft Edge?  What did you change to?

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New Member

I am trying to download/print my tax returns and it downloads a file that my computer cannot print or read. How can I print a copy of my return?

Switching the browser worked for me! I had the same problem. 

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