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sakaik008
New Member

I am filing a year late. I am owed a refund. It is past the online filing period. I must file by paper. But I cannot enter my direct deposit info. Why?

 
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4 Replies

I am filing a year late. I am owed a refund. It is past the online filing period. I must file by paper. But I cannot enter my direct deposit info. Why?

So I assume you are filing a 2023 return.   What product are you using to prepare the 2023 return?   Do you have the 2023 desktop software installed on your computer?    Online TurboTax is currently only for preparing a 2024 return.

sakaik008
New Member

I am filing a year late. I am owed a refund. It is past the online filing period. I must file by paper. But I cannot enter my direct deposit info. Why?

I found the solution. Sorry to have posted unnecessarily. Thank you for your reply.

I am filing a year late. I am owed a refund. It is past the online filing period. I must file by paper. But I cannot enter my direct deposit info. Why?

What was the solution?  It may help someone else find it.  

sakaik008
New Member

I am filing a year late. I am owed a refund. It is past the online filing period. I must file by paper. But I cannot enter my direct deposit info. Why?

I was entering the info on the Info Worksheet and it seemed to take, but it didn't show on the final form. I had to go through the Step-by-Step/Filing process and one of the steps had a direct deposit option.

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