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I already paid turbo tax $19.99 using my visa card on Feb 17,2017 and have not received my refund. My order number is [REMOVED]

 
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5 Replies
AshleyLO
Expert Alumni

I already paid turbo tax $19.99 using my visa card on Feb 17,2017 and have not received my refund. My order number is [REMOVED]

The refund that you are awaiting, is it for the 2018 tax year or a previous year? Also, did you mean Febuary 17,2019?
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I already paid turbo tax $19.99 using my visa card on Feb 17,2017 and have not received my refund. My order number is [REMOVED]

yes, February 17,2019 also I do not have an email, I am using my neighbor's computer because I dont own one, so you will have to text me I DONT have [removed] ANYMORE

I already paid turbo tax $19.99 using my visa card on Feb 17,2017 and have not received my refund. My order number is [REMOVED]

hello, will anyone be available for live chat at 4pm when my neighbor will return from work to continue this issue? If we cannot get I helped we were informed to call channel 11 news for help
CheriS
Intuit Alumni

I already paid turbo tax $19.99 using my visa card on Feb 17,2017 and have not received my refund. My order number is [REMOVED]

@crowell181 Reaching out to you via email. Thank you
AshleyLO
Expert Alumni

I already paid turbo tax $19.99 using my visa card on Feb 17,2017 and have not received my refund. My order number is [REMOVED]

Since it has been more than 21 days since you've filed your return, you will need to reach out the IRS for more assistance concerning why you haven't received it just yet. Here's how you reach them: https://ttlc.intuit.com/replies/3302084

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