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No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
Just because you didn’t file your return, isn’t one of the situations but you can contact TurboTax by following the instructions in the TurboTax article What's the TurboTax phone number? To discuss further with a representative.
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