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You will need to contact the IRS, their phone number is listed below. You may also find this information on the IRS website here - https://bit.ly/2UcdgXb
To contact the IRS call: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
After first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Press 1 for "form, tax history, or payment".
Press 3 "for all other questions."
Press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
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