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mattmangr
New Member

How to contact Turbo tax about stolen tax refund check ?

 
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2 Replies

How to contact Turbo tax about stolen tax refund check ?

TT does not send out refund checks, so contact the IRS.
CassandraLO
Intuit Alumni

How to contact Turbo tax about stolen tax refund check ?

You will need to contact the IRS, their phone number is listed below. You may also find this information on the IRS website here - https://bit.ly/2UcdgXb

To contact the IRS call:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

After first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Press 1 for "form, tax history, or payment".   

Press 3 "for all other questions."

Press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

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