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First---TurboTax does not send you a check. Ever. Refund checks do not come from TurboTax.
If your direct deposit was sent from the IRS to a closed bank account, the refund goes back to the IRS and then the IRS issues and mails a check to the address on your tax return. That will delay your refund for several weeks.
If you used refund processing, so that a third party bank could take your TurboTax fees from your federal refund, and the refund went to a closed bank account, then the third party bank has to handle the confusion. The third party bank might eventually mail you a check, or they might send the refund back to the IRS and you wait again for the IRS to issue and mail you a check. Either way, your refund will be delayed. We cannot tell you how long it will be delayed. TurboTax has no control.
Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
What is Refund Processing Service?
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
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