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How do I save my work? I dropped a pdf of my 2019 return into 2020 and it showed up as having transfered the information but now it is gone How do I get it back?

 
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SForrestLO
Expert Alumni

How do I save my work? I dropped a pdf of my 2019 return into 2020 and it showed up as having transfered the information but now it is gone How do I get it back?

We automatically save your work every time you move to a new screen, in case you lose your connection.

Also, when you sign out, your work is automatically saved to our secure servers so you can pick up right where you left off when you sign back in. To save & sign out please select the - my account - at the top of your TurboTax screen and select - save & sign out.

 

Then when you are ready to return to continue your return please remember to use the same User ID and password as you did when you started your return.

 

If you are using TurboTax CD/Download software, then you have to manually save it as you enter information. 

The Windows version, click File in the top left corner of the software window and then Save As to save the initial file with a specified name you'll remember. And then as you enter information, go back to File and Save to keep saving the information being entered.
 
The Mac version, with software open as active window, click File in the top left near the black apple and TurboTax in the far left corner of the computer screen and then click Save. Name the file as something you can remember and save to desktop or another place you can easily access when needed. 

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How do I save my work? I dropped a pdf of my 2019 return into 2020 and it showed up as having transfered the information but now it is gone How do I get it back?

What is gone?  Your 2019 return or 2020?  By the way, a pdf doesn't transfer very much.  Basically Just your name and AGI.  Did you use Turbo Tax for 2019?  You really need to transfer in the same online account or from a .tax2019 file on your computer.

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