You'll need to sign in or create an account to connect with an expert.
Here is how you find your 2024 return: Find 2024 Return
If you need help accessing your account, see this FAQ: Access your TurboTax Account
You will have to create a new account with a new User ID. The online editions can only be used for one tax return per account and User ID.
Go to this website and click on Sign up to start a new account - https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/
You can use the same email address for up to 5 online accounts.
Did the replies above answer your question? If so, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.
If you’d like to change subjects, Select a Topic and find the button to Post your Question.
Thanks for visiting the community, @dbaehr3
How do I create a new user ID with the same email address? When I try to create a new one and it asks for the email, it just logs me into my current account. Trying to key my mother's taxes with my product purchase, since up to 5 are allowed.
If you are using the Online version of TurboTax you will need to setup a new account using a new User ID.
Sign out of your current TurboTax account to avoid overwriting your previous return.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
tsekenny
New Member
lvedrene
New Member
lewiskl
New Member
bhuiras
New Member
taskstack52
New Member