How do I get a refund for returning an unopened cy of TurboTax Delux. What is the address for the returned product?

[dwilson77]

I needed to exchange a purchased cy of TTDelux and exchang e it for a way to download'  I did and now need to return the unopened TTDeluxe disc product for a refund.  How do I do this?

[VolvoGirl]

Whoa.  When you buy the CD you can install it 2 ways.  Either with the CD or using the download method.

If you bought the CD but want to download it,

There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.

How to download Turbo Tax instead of using the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

[VolvoGirl]

See this faq, it has a picture.  How to install the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code