How do I get a personal pin

[Cynthiadenisecollier]

Hi , my name is Cynthia and I been filling my taxes for many years then I started getting rejected by the irs in 2018-2019 what the problem I don’t understand 

[macuser_22]

The IRS has stopped using and issuing new 5 digit pins.  The will honor a pin form 2018 if yiu remember it, but now thay only use the 2018 AGI.

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2018 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2018 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.