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How do I find my 2015 taxes filed with turbo tax

 
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Level 15

How do I find my 2015 taxes filed with turbo tax

Was the 2015 return prepared in Online TurboTax?  If it was prepared in the desktop version (CD/download), then it will not be in an Online Tax Timeline.

If prepared online, use this account recovery tool to get a list of your accounts (User IDs), and to recover access.   First try it on your phone number, then if necessary, each email address you have.   If none of that works, there is a way for it to look you up by SSN.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Once you find the 2015 return, if it was prepared in Free Edition, the access to it may be "locked."  It may tell you to upgrade and pay for a 2016 return to unlock it.  We can tell you how to do all that.

Or you can download a free 2015 tax return transcript at this IRS website:
http://www.irs.gov/Individuals/Get-Transcript

View solution in original post

1 Reply
Level 15

How do I find my 2015 taxes filed with turbo tax

Was the 2015 return prepared in Online TurboTax?  If it was prepared in the desktop version (CD/download), then it will not be in an Online Tax Timeline.

If prepared online, use this account recovery tool to get a list of your accounts (User IDs), and to recover access.   First try it on your phone number, then if necessary, each email address you have.   If none of that works, there is a way for it to look you up by SSN.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Once you find the 2015 return, if it was prepared in Free Edition, the access to it may be "locked."  It may tell you to upgrade and pay for a 2016 return to unlock it.  We can tell you how to do all that.

Or you can download a free 2015 tax return transcript at this IRS website:
http://www.irs.gov/Individuals/Get-Transcript

View solution in original post

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