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If you have a .tax or .tax20xx file you need that year's Desktop program installed to open it.
Turbo Tax doesn't have programs older than 3 years. You might be able to find one on Ebay or Amazon or somewhere but you wouldn't be able to update it or download the state program.
You can ask Contact Customer Service 5am-5pm Pacific M-F
https://support.turbotax.intuit.com/contact/
OR you could try the TaxPrinter service to convert a .tax file to pdf at
OR get a copy from the IRS -
Thank you so much - I'll give those a try!
If this is for the 2019 tax year and the PDF you can download now ONLY has the state then you will simply need to wait until December when the online service opens up ... the 2019 returns are being archived and sometimes the full PDF is not currently available. Going forward ... before the online system closes on 10/15 remember to save a PDF with and without the worksheets so you always have a copy on hand.
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