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See this TurboTax support FAQ for completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...
If you paid for one of the 2016 online edtiions of either Plus, Deluxe, Premier or Self-Employed then you will need to contact TurboTax support so they can push a 2016 desktop installation file to your download account at no charge, so you can complete the 2016 tax return.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
See this TurboTax support FAQ for completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...
If you paid for one of the 2016 online edtiions of either Plus, Deluxe, Premier or Self-Employed then you will need to contact TurboTax support so they can push a 2016 desktop installation file to your download account at no charge, so you can complete the 2016 tax return.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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