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How do I access a prior Turbox Tax chat transcript?

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2 Replies

How do I access a prior Turbox Tax chat transcript?

You would need to contact TurboTax support and speak with an agent to see if that is possible.

Support is open from 5am to 5pm Pacific time, Monday thru Friday,  Closed on Labor Day.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

How do I access a prior Turbox Tax chat transcript?

TurboTax does not currently provide chat transcipts.   It  seems strange that they do not, but maybe there is a privacy issue, since tax information can be sensitive.  

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