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How come I have no bar on the IRS website when I check my refund

 
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1 Best answer

Accepted Solutions
CassandraLO
Expert Alumni

How come I have no bar on the IRS website when I check my refund

This is normal while processing, the bar will return when you are approved and have a deposit date. The bar seems to be disappearing for customers who have claimed  EIC or Additional Child Tax Credit when the IRS starts processing also.

If you claimed an Earned Income Tax Credit and/or an Additional Child Tax Credit and filed before February 15, 2019, you’ll get your refund the week of February 27 at the earliest. The IRS states they will begin issuing tax refunds on returns with the EIC or Additional Child Tax Credit on February 27, 2019.

According to the IRS on taxpayers claiming Earned Income Tax Credit or the Additional Child Tax Credithttps://www.irs.gov/pub/irs-pdf/p2043en.pdf 

If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. This time frame is unrelated to how, where, or when you filed and it isn't connected to how quickly you got your refund last year.

IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

  • Then do NOT choose the first choice: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but prepare for potentially long wait times.   
  • For more info about Where's My Refund and other refund-related topics, visit the IRS web page Tax Season Refund Frequently Asked Questions.

View solution in original post

3 Replies
CassandraLO
Expert Alumni

How come I have no bar on the IRS website when I check my refund

This is normal while processing, the bar will return when you are approved and have a deposit date. The bar seems to be disappearing for customers who have claimed  EIC or Additional Child Tax Credit when the IRS starts processing also.

If you claimed an Earned Income Tax Credit and/or an Additional Child Tax Credit and filed before February 15, 2019, you’ll get your refund the week of February 27 at the earliest. The IRS states they will begin issuing tax refunds on returns with the EIC or Additional Child Tax Credit on February 27, 2019.

According to the IRS on taxpayers claiming Earned Income Tax Credit or the Additional Child Tax Credithttps://www.irs.gov/pub/irs-pdf/p2043en.pdf 

If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. This time frame is unrelated to how, where, or when you filed and it isn't connected to how quickly you got your refund last year.

IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

  • Then do NOT choose the first choice: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but prepare for potentially long wait times.   
  • For more info about Where's My Refund and other refund-related topics, visit the IRS web page Tax Season Refund Frequently Asked Questions.

How come I have no bar on the IRS website when I check my refund

I have been trying to call and followed all these directions and I either get hung up on before getting in que or told that the que is full even when call at 7 am.

How come I have no bar on the IRS website when I check my refund

Mine had finally come through if you have a TurboTax card check the card because the website can be a little slow mine didn't have bars either until it was approved so either you can try calling again or just be patient and check the card every day

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