I just need to look at my 2015 tax return. I need to get some information off of my return and it is telling me that I have to pay to view it. Why do I have to pay to view my income taxes? I used the free edition. Someone please help. I should not have to pay to view my taxes.
If you did not pay for the one of the 2016 online editions of either Plus, Deluxe, Premier or Self-Employed you will need to start a 2017 tax return using the online Free editon and create the account with the exact same user ID you used to create the prior year online account - https://turbotax.intuit.com/personal-taxes/online/
After starting the tax return with the Free edition you will need to upgrade to the Plus edition and pay for the Plus edition ($29.99) so you can access all the prior year online tax returns through October 2019.
To pay the TurboTax online account fees by credit card, without completing the 2017 return at this time, click on Tax Toolson the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Pay Now. On the next screen just click on the Continue button. The next screen will show a review of your Fees, click on Continue. Complete the next screen to pay by credit card and click Continue.
See this TurboTax support FAQ for accessing prior year tax returns - https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2016-return
See this TurboTax support FAQ for when access expires - https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-...
To access your prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript
For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf