How can I trust this to help me with my taxes?. Last year according to this, I was supposed to get a refund. I paid instead $1,075. How this happened?

[xmasbaby0]

What happened?  Did the IRS reduce your refund?  Was it something to do with either the recovery rebate credit or the child tax credit?  Lots of people made mistakes with those which resulted in reduced refunds or tax owed.

TurboTax does not get any information from the IRS after you file your tax return, so no one at TT knows why your refund was less or that you ended up owing tax.

 Sometimes we can make an educated guess as to the reason for your reduced refund if you mention specific amounts--for example if your refund was short by $1400 per person---it is likely to be a mix up regarding the 3rd EIP payment.    If you received the 3rd stimulus check of $1400 per person in 2021 then you got letter 6475 from the IRS about it.   You needed to enter the amount you received.   If you already received that money then line 30 on your Form 1040 should have been blank.

  If it is short by $1800 or  $1500 or  a multiple of that amount  ---   maybe a mixup regarding the advance child tax credit payments. If you received monthly child tax credit payments of $250 or $300 per month between July and December of 2021, then you got letter 6419 from the IRS, and you were required to enter the amount of the advance payments.   Only the remaining amount of the CTC should have been on line 28 of your Form 1040.

The IRS knows how much they sent to you for the 3rd stimulus check and they know how much they sent for advance child tax credit payments.   If you answered something incorrectly on your tax return then the IRS made a correction that resulted in a reduced refund for you. 

The IRS will send you a letter that explains why your refund was reduced or why you owe more.   Meanwhile it might help you to check your online IRS account.

https://www.irs.gov/payments/your-online-account

https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-round-economic-impact-payment-top...

If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.

[Cynthiad66]

xmasbaby0 provided several reasons  why the IRS may have adjusted your return.  You should have received a notice from the IRS explaining any adjustments made.  When you prepared your return and submitted using TurboTax, you used information that you had available.  However, the IRS may have had conflicting information and adjusted the tax return accordingly.

However, if you disagree with the adjustment, you can always contact the IRS to provide additional information or file an amended return.