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How can I report my card lost or stolen?

 
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3 Replies
JeanneLO
Expert Alumni

How can I report my card lost or stolen?

To report a card lost or stolen for your Turbo Visa Debit Card you can log into TurboDebitCard.com or call toll-free at (888) 285-4169 

Follow these step if you call:

  1. Listen to the recording (you cannot skip it) 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
  5. Follow the prompts to report the lost/stolen card and request a replacement.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Evanmc0906
Returning Member

How can I report my card lost or stolen?

i need to report card stolen

JeanneLO
Expert Alumni

How can I report my card lost or stolen?

To report a card lost or stolen for your Turbo Visa Debit Card you can log into TurboDebitCard.com or call toll-free at (888) 285-4169 

Follow these step if you call:

  1. Listen to the recording (you cannot skip it) 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
  5. Follow the prompts to report the lost/stolen card and request a replacement.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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