how can I make a change on my online tax form if I downloaded it. I have not filed it and found an error

[michelekempees]

I have used desktop turbo tax before and now tried online version. after downloading I found an error I need to correct but can not get back to form. How can I change information on the online form and download to print

[VolvoGirl]

If you have not efiled or mailed it, Click on Add a Stateto let you back into your return. Do not click on Amend. You are not actually adding a state, it will just let you back in.   

[michelekempees]

I tried that but it would not let me do that. 

[DawnC]

What kind of error did you find?   If you prepared your return in TurboTax Online, you can open the return in TurboTax Desktop if you have the 2025 version installed on your computer.  

[michelekempees]

yes, I have for over 20 years used the download version. This year I thought I was saving money and used the online version. What a huge mistake. I will never use that. Many problems including you can never view the forms. Always goes to question input. I did not know there was an error on the forms until I printed them. Once printed you can not make any changes. If I could rate it a 0 zero I would. Will have to call and talk with them which I know will be a pain in the neck.