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How am I supposed to do my taxes when you guys didn't give me my taxe return last year? Doesn't seem like a very honest company

I've waited an entire year to get my tax return and to even have my direct deposit changed
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2 Replies

How am I supposed to do my taxes when you guys didn't give me my taxe return last year? Doesn't seem like a very honest company

Are you asking about your refund?  The IRS is taking a very long time to process 2020 returns.  Have you asked the IRS?   When did you efile?  Was it Accepted or did you print and mail it?  

 

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.


When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

MichelleLO
Expert Alumni

How am I supposed to do my taxes when you guys didn't give me my taxe return last year? Doesn't seem like a very honest company

If you are looking for the status of your 2020 tax refund, only the IRS would be able to provide information about it and why it is delayed. Please see the help article How do I contact the Internal Revenue Service (IRS)? for self-help options and information on how to contact the IRS. 

You can also reach out to the Taxpayer Advocate Service for help as well. For more information on the Tax Advocate Service and how it can help you, please see this TurboTax article: How Can the Taxpayer Advocate Service Help Me?

 

If you need to change your direct deposit information within TurboTax, please see How do I change my transferred direct deposit information?

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